Terms of Service
Last updated: August 6, 2026
These Terms of Service govern your access to and use of the AnswerContesta website, communications, lead response services, reports, forms, and related offerings. By accessing our website, submitting information, requesting a report, communicating with us, or using the Services, you agree to these Terms. By submitting information through our forms or otherwise using the Services, you consent to our collection and use of that information as described in our Privacy Policy.
The Services. AnswerContesta provides lead response, appointment support, follow-up, communications, reporting, and related business support services. The specific scope, availability, features, and deliverables may vary based on the service plan, engagement, form submission, or written agreement applicable to you.
Eligibility. You must be 18 years of age or older to use the Services. By using the Services, submitting a form, or communicating with AnswerContesta, you represent that you are at least 18 years old and have the authority to provide information and enter into these Terms on your own behalf or on behalf of the business you represent.
SMS/Text Messaging Program Terms. AnswerContesta may send transactional and service text messages, appointment confirmations and reminders, account updates, and service notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Mobile carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchase. Please review our Privacy Policy for information about how we collect, use, and protect personal information related to text messaging and other communications.
Your Responsibilities. You agree to provide accurate, current, and complete information; use the Services only for lawful business purposes; respond promptly when your cooperation is needed; maintain appropriate permissions for contacts, leads, and customer communications you provide; and not misuse, disrupt, reverse engineer, interfere with, or attempt unauthorized access to the Services.
Intellectual Property. The Services, website, text, graphics, designs, workflows, reports, templates, branding, software, and other materials provided by AnswerContesta are owned by AnswerContesta or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, resell, or exploit any part of the Services except as expressly permitted in writing.
Third-Party Services. The Services may integrate with, link to, or rely on third-party platforms, carriers, CRMs, form tools, scheduling tools, analytics providers, messaging providers, hosting providers, or other services. AnswerContesta is not responsible for the availability, performance, policies, security, or practices of third-party services.
Disclaimers. The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. AnswerContesta does not guarantee specific business outcomes, response rates, booked jobs, revenue, lead quality, platform uptime, message delivery, or other results. Your use of the Services is at your own discretion and risk.
Limitation of Liability. To the fullest extent permitted by law, AnswerContesta will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages arising out of or related to the Services, website, communications, or these Terms, even if advised of the possibility of such damages.
Indemnification. You agree to defend, indemnify, and hold harmless AnswerContesta from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from your own breach of these Terms, misuse of the Services, or violation of law or third-party rights.
Binding Arbitration; Class Action Waiver. Any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered under the rules of the American Arbitration Association and seated in Miami-Dade County, Florida. You and AnswerContesta each waive the right to a jury trial and the right to participate in any class, collective, consolidated, private attorney general, or representative action. Notwithstanding the foregoing, either party may still bring an individual claim in small-claims court or seek injunctive or equitable relief to protect intellectual property rights.
Governing Law. These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. For any matter not subject to arbitration, the exclusive jurisdiction and venue shall be the state and federal courts located in Miami-Dade County, Florida.
Changes to These Terms. AnswerContesta may update these Terms from time to time. When changes are made, we will update the Last updated date above. Your continued use of the website or Services after updated Terms are posted means you accept the revised Terms.
Contact Us. If you have questions about these Terms or the Services, contact AnswerContesta at services@answercontesta.com, by phone at (855) 950-4531, or by mail in Miami, Florida. AnswerContesta is a registered trade name (DBA) of Masivo Media LLC.