Privacy Policy
Last updated: August 6, 2026
This Privacy Policy explains how AnswerContesta collects, uses, shares, and protects information when you visit our website, contact us, request information, submit a form, schedule services, or otherwise interact with AnswerContesta. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect. We may collect information you provide directly to us, including your name, business name, email address, phone number, mailing address, service interests, form responses, appointment details, and any messages or files you choose to submit. We may also collect information automatically, including IP address, browser type, device information, pages viewed, referring pages, timestamps, approximate location derived from technical data, and interactions with our website, forms, emails, advertisements, and communications.
How We Use Your Information. We use information to respond to inquiries, provide requested reports or services, communicate with you, schedule calls, deliver customer support, operate and improve our website and services, personalize user experience, analyze performance, prevent fraud or misuse, comply with legal obligations, and send service-related or marketing communications where permitted by law.
SMS/Text Messaging. If you provide your phone number and consent to receive text messages from AnswerContesta, we may send informational, transactional, reminder, support, and marketing text messages related to our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive text messages is not a condition of purchase. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for any purpose.
How We Share Information. We may share information with service providers and vendors who help us operate our business, such as website hosting providers, CRM platforms, analytics providers, communications tools, payment processors, scheduling tools, and professional advisors. We may also share information if required by law, to protect rights and safety, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets. We do NOT sell personal information.
Cookies and Tracking. We may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure marketing performance, improve user experience, and protect the site. You can manage cookies through your browser settings. Disabling cookies may affect how certain website features function.
Data Retention. We retain personal information for as long as reasonably necessary to provide services, respond to requests, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods may vary based on the type of information, how it is used, and applicable legal or operational requirements.
Security. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no website, internet transmission, system, or storage method can be guaranteed to be completely secure.
Your Rights and Choices. Depending on where you live, you may have rights to access, correct, update, delete, restrict, or receive a copy of certain personal information. You may also opt out of marketing emails by using the unsubscribe instructions in those emails and may opt out of text messages by replying STOP. To make a privacy request, contact us using the information below.
Children’s Privacy. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. Changes to This Policy. We may update this Privacy Policy from time to time. When we make changes, we will update the Last updated date above. Your continued use of the website or services after changes are posted means you acknowledge the updated policy. Contact Us. If you have questions about this Privacy Policy or our privacy practices, contact AnswerContesta at services@answercontesta.com, by phone at (855) 950-4531, or by mail in Miami, Florida. AnswerContesta is a registered trade name (DBA) of Masivo Media LLC.